This article will guide you to update your Lumens VC-A50P camera's firmware.
First things first, ensure your camera is a VC-A50P; for this, please look at the sticker under your camera. It should mention the camera's model :
Web interface and Lumens plugin
Now, make sure that the camera is connected to your network, as it can only be done through the web interface. Old A50P's firmwares only allowed using Internet Explorer because they needed a custom plugin to display the interface. Starting recently, it appears we can use other browsers.
To check that you are ready to proceed, open your browser and navigate to your camera's address (eg. http://192.168.1.14). It should greet you with a login screen. Enter the administrator's login and password (if unknown, check with the technical contact in-house, or your reseller). If you have an old firmware, a message will be displayed to ask you to install a plugin; if so, just accept the plugin. Download and install the plugin, close all your browsers, then open the interface with Internet Explorer (only!).
To know if you're ready to work, the Live View should be displayed:
The firmware file
The last thing you'll need is the firmware file itself. It should have been provided to you if you're reading this. This file is named something along the line of VIL108s.bin
2. Now, let's upgrade!
In the web interface you logged on during at the end of the previous step, select the Maintenance submenu on the left. This is the screen that will enable to you upload the new firmware:
Select the firmware file, and the process will automatically flow until you see "The firmware has been uploaded". You can see below the 4 (automatic) steps which you can differentiate by the progress bar color :
At this point, your camera is updated and usable again.
A word of warning: it might happen that the camera's IP change after the upgrade (precise circumstances unknown, but it might be related to a fixed IP being overwriten by a default DHCP provided one). In that case, you might lose the interface, and will need to figure out the camera's new IP to fix the situation.